Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of your personal data. Silverline Driveways will be known as the 'Controller' of the personal data that you provide to us via this website. The data that we collect and how we use it is outlined below:
Information we collect via this website
Where your personal information is collected through our contact e-forms, users are required to
freely give name, email address, demographic information (e.g., your postal code) together with details regarding your
Our contact form uses a 3rd party processor, JotForm. Every care is taken to ensure your data is protected. Our form is encrypted and data is only stored in Europe.
Why we need your data
Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our products or services. We will not collect any personal data from you beyond which required to provide and oversee this service to you.
What we do with your data
The personal data we collect is processed by the Controller and stored on an internal computer hard drive disc. Third parties will not have access to the personal data collected without your prior consent, unless the law permits. Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on to a third party.
How long we keep your data
We will usually keep your data for as long as you are a customer and/or continue to show an interest in our services. Where a sale has been made, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, possibly longer where a guarantee has been issued, beyond which it will be assessed and if no longer required, deleted/destroyed.
What we would also like to do with your data
With your consent we would like to retain and use your name, email address and where applicable, your phone number to inform you of our products, services, future offers and details of news and forthcoming events that we feel may be of interest to you. This information is not shared with third parties and you can unsubscribe at any time via telephone 0121 3928336 or in writing to: The Controller, Silverline Driveways, Clock Lane, Bickenhill, SOLIHULL, West Midlands, B92 0DX
What are your rights?
You may at any point request to see the personal information of yours and/or business listing information that we process
and what is included in our records. If at any point you believe that information to be incorrect, you can request to have it
amended via email: firstname.lastname@example.org or in writing.
Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, please contact us first to have the matter investigated. Please write to: The Controller, Silverline Driveways, Clock Lane, Bickenhill, SOLIHULL, West Midlands, B92 0DX
If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns
Visitor Statistics Cookies
No personal data is collected from this source - data collected is anonymous, stored and retained within the Google Analytics app for a period of 26 months after which it will be automatically deleted, however this will reset on new activity should you revisit this Site again thereafter.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.