Terms & privacy policy

Website Terms


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Silverline Driveways' relationship with you in relation to this website. The term 'Silverline Driveways' or 'us' or 'we' refers to the owner of the website who can be contacted in writing at Silverline Driveways, Clock Lane, Bickenhill, SOLIHULL, West Midlands, B92 0DX. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Silverline Driveways prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales. If you have any queries regarding our terms of use, please contact us

Privacy Policy



Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of your personal data. Silverline Driveways will be known as the 'Controller' of the personal data that you provide to us via this website. The data that we collect and how we use it is outlined below:

Information we collect via this website

Where your personal information is collected through our contact e-forms, users are required to freely give name, email address, demographic information (e.g., your postal code) together with details regarding your project requirements.

Our contact form uses a 3rd party processor, JotForm. Every care is taken to ensure your data is protected. Our form is encrypted and data is only stored in Europe.

Why we need your data

Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our products or services. We will not collect any personal data from you beyond which required to provide and oversee this service to you.

What we do with your data

The personal data we collect is processed by the Controller and stored on an internal computer hard drive disc. Third parties will not have access to the personal data collected without your prior consent, unless the law permits. Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on to a third party.

How long we keep your data

We will usually keep your data for as long as you are a customer and/or continue to show an interest in our services. Where a sale has been made, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, possibly longer where a guarantee has been issued, beyond which it will be assessed and if no longer required, deleted/destroyed.

What we would also like to do with your data

With your consent we would like to retain and use your name, email address and where applicable, your phone number to inform you of our products, services, future offers and details of news and forthcoming events that we feel may be of interest to you. This information is not shared with third parties and you can unsubscribe at any time via telephone 0121 3928336 or in writing to: The Controller, Silverline Driveways, Clock Lane, Bickenhill, SOLIHULL, West Midlands, B92 0DX

What are your rights?

You may at any point request to see the personal information of yours and/or business listing information that we process and what is included in our records. If at any point you believe that information to be incorrect, you can request to have it amended via email: enq@silverlinedriveways.co.uk or in writing.

Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, please contact us first to have the matter investigated. Please write to: The Controller, Silverline Driveways, Clock Lane, Bickenhill, SOLIHULL, West Midlands, B92 0DX

If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns

Cookie Policy


Visitor Statistics Cookies

We use cookies (Google Analytics) to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

No personal data is collected from this source - data collected is anonymous, stored and retained within the Google Analytics app for a period of 26 months after which it will be automatically deleted, however this will reset on new activity should you revisit this Site again thereafter.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.

Cookie Concerns

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.